FloraCraft Academy • Privacy
Privacy Policy
This policy describes how FloraCraft Academy collects, uses, shares, and protects personal data. It also includes a mini “data footprint estimator” to help you understand the approximate bandwidth impact of streaming learning content.
Data We Collect
We collect information you provide directly, data generated when you use the site, and limited technical data necessary to secure and operate our services.
Data you provide
Account & contact details: name, email address, and other details you submit in forms.
Support messages: content of requests you send to our support channels.
Preferences: learning preferences and settings you choose.
Data collected automatically
Usage data: pages viewed, clicks, course progress signals, and interaction events.
Device & log data: approximate device type, browser, and general diagnostics used for security and performance.
Cookies & local storage: used to remember consent and preferences (e.g., theme).
Data we avoid collecting
We do not intentionally collect sensitive categories of personal data (e.g., health, precise location) unless you voluntarily provide it in a support message.
If you share sensitive data, we recommend removing it and contacting us to request deletion.
Cookie note
We may use essential cookies to keep the service working and to store your consent choice. Some analytics functionality may rely on aggregated event data.
Where required, we’ll ask for your consent before enabling non-essential cookies.
How We Use Data
We use personal data only for legitimate business purposes related to operating and improving FloraCraft Academy.
Core service delivery
Provide access to courses, manage authentication, and enable key features such as progress tracking and saved preferences.
Communications
Send service messages such as account alerts, policy updates, or changes to course availability.
We do not sell personal data.
Improvements & analytics
Analyze aggregated usage patterns to improve user experience, content structure, and performance.
We aim to minimize data and use de-identified metrics where feasible.
Fraud, abuse, and security
Protect accounts, detect automated abuse, enforce rate limits, and respond to security incidents.
Retention
We retain personal data for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements. After that, we delete or anonymize it.
Retention principles
Minimize: keep only what we need.
Secure: apply reasonable technical and organizational measures.
Review: periodically reassess retention needs.
Data Footprint Estimator (Unusual)
Estimates are illustrative; actual usage depends on video quality, caching, and network conditions.
Your Rights
Depending on your location, you may have rights such as access, correction, deletion, objection, restriction, and portability.
Access & portability
You may request a copy of personal data we hold about you and, where applicable, a portable version.
Correction & deletion
You may request correction of inaccurate data and deletion of data, subject to legal exceptions.
Consent & objections
Where processing is based on consent, you may withdraw it at any time. You may also object to certain processing as permitted by law.
How to exercise rights
Contact us using the details below. We may request reasonable verification to protect your account and prevent unauthorized disclosure.
Security
We use reasonable safeguards designed to protect information from unauthorized access, misuse, alteration, or loss. No system can be guaranteed 100% secure.
Operational measures
Access controls, audit practices, and security monitoring intended to reduce risk.
User responsibilities
Use strong passwords, avoid sharing credentials, and notify us if you suspect unauthorized access.
Children’s Privacy
Our services are not directed to children under 13 (or the age defined by local law). If you believe a child has provided personal data, contact us so we can take appropriate steps.
Contact
For privacy inquiries and requests: